Legal & Compliance

Aromentis Laboratories Private Limited (CIN U24100DD2018PTC009822, registered office: Survey No. 732/1, S/3A, Avis Udyog Bhavan ‘A’, Near Ringanwada, Dabhel, Daman – 396215, India — “Aromentis”, “we”, “us”) is responsible for personal data collected through this website. This notice explains what we collect, why, how long we keep it, who may receive it and how you can exercise your rights. It is written to align conservatively with India’s Digital Personal Data Protection Act, 2023 and the rules made under it, according to their applicable commencement.

We do not sell personal data collected through this website.

What we collect, and why

The table below sets out each context in which this website may collect personal data. “Automatic” means the information is generated by your browser or our hosting infrastructure rather than typed by you.

If you do not provide the information marked as required for a form, we will not be able to accept that submission — the form will tell you which field needs attention. Not providing optional information does not prevent you from contacting us.

Product Complaints, Safety Information & Pharmacovigilance Data

Product complaints, product-quality complaints and reports of suspected adverse events are accepted only by email to grievance@aromentis.com. They are never collected through the business, strategic-partnership or careers forms.

A message sent to that address may contain the reporter’s name and contact details; the patient’s age or age group and sex where relevant; the suspected product; batch or packaging information where available; a description and date of the event or complaint; relevant medical or treatment information; outcome and follow-up information; and any supporting documents you choose to send.

Where such a report is received, that information may be processed for case validation, medical and safety review, product-quality investigation, follow-up communication, safety-signal detection and trending, regulatory reporting, audit, inspection and legal compliance, and for coordination with the relevant manufacturer, marketer, service provider or competent authority where this is required.

How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purposes described in this Notice.

The period applicable to a particular record depends on the nature of the submission, whether the enquiry, application, proposal or relationship remains active, whether further communication is reasonably expected, and whether continued retention is necessary for security, audit, regulatory, product-safety, dispute-resolution or legal-compliance purposes.

We periodically review personal data under our control and delete or anonymise records that are no longer reasonably required, subject to any minimum or longer retention period required or permitted by applicable law.

A request to withdraw consent or erase personal data will be assessed when received. Some information may continue to be retained where necessary for an applicable legal, regulatory, product-safety, pharmacovigilance or dispute-related obligation.

Who may receive it

Personal data may be handled on our behalf by categories of service provider that host this website, provide and support our business communication services, and record that a submission and consent occurred, and by providers of security and anti-abuse measures. It may also be shared with professional advisers, or disclosed where required by law or by a competent authority. Within Aromentis, submissions are available to the personnel responsible for the relevant business function.

Some of these service providers operate infrastructure outside India, so your information may be processed outside India, subject to applicable law.

How we protect it

• Information is transmitted over an encrypted connection.
• Submissions are validated on our servers, not only in your browser.
• Uploads are limited to PDF and DOCX files, size-limited, and checked against the file’s actual content rather than its name or declared type; executable files are rejected.
• An uploaded document is passed with your submission to the Aromentis personnel responsible for it, is kept with that submission, and is not published at a public address or held in a separate document repository.
• Automated abuse is limited by rate controls and a hidden anti-spam field.
• Personal data is never placed in page addresses or query strings.
• Analytics never receive form contents, names, email addresses, telephone numbers, uploaded documents or free-text you type.

Consent, your rights and grievances

Where we rely on your consent, you may withdraw it at any time by writing to legal@aromentis.com. Withdrawal does not affect processing already lawfully carried out before the withdrawal.

Subject to applicable law, you may ask for access to your personal data, ask for it to be corrected or erased, and raise a grievance about how it has been handled. Privacy-related requests and grievances may be addressed to the designated Grievance Officer at grievance@aromentis.com, or to legal@aromentis.com. We will acknowledge and address requests within the timelines prescribed by applicable law.

Deletion or withdrawal may be limited where we are required or permitted to retain information — for example to comply with a legal, regulatory, product-safety or pharmacovigilance obligation, to establish or defend a legal claim, or to keep a record of a request we have acted on. Where that applies, we retain only what the obligation requires.

Children

This website is intended for business and professional audiences. Online career applications are intended for persons aged 18 or above; no separate application process for minors is offered through this website.

Changes to this notice

We may update this notice as the website or our processes change. The effective date and version shown on this page indicate the current version, and the version in force at the time is recorded with each enquiry you submit.

This notice describes the technologies this website uses to store or read information on your device, and the technical information generated when you visit. It covers cookies, browser storage, hosting and security technologies, and website analytics.

What analytics never receive

We do not send personal data to the analytics service. Analytics records never include your name, email address, telephone number, organisation, the contents of any form, proposal text, an uploaded document, product-complaint information, or free text you type into the website’s search. Search activity is recorded only as the name of a known ingredient or brand family, or as “other”.

Advertising and cross-site tracking

This website does not use advertising, remarketing, cross-site tracking or session-recording technologies. If any optional analytics, advertising or tracking technology is introduced in future, it will not be activated until appropriate notice and consent controls are in place.

Managing storage

You can control and delete cookies and browser storage through your browser settings. Restricting storage that is essential to a feature will affect how that feature works — for example, your Portfolio Shortlist will not be remembered.

This website is operated by Aromentis Laboratories Private Limited (CIN U24100DD2018PTC009822, registered office: Survey No. 732/1, S/3A, Avis Udyog Bhavan ‘A’, Near Ringanwada, Dabhel, Daman – 396215, India — “Aromentis”, “we”, “us”). By using it you accept these Terms of Use. If you do not agree with them, please do not use the website.

Purpose of this website

This website provides corporate, trade, institutional and business-to-business information about Aromentis for audiences such as distributors, importers, institutional buyers and prospective partners. It is not a consumer pharmacy, an online store, a prescribing service or a medical-advice service. No product is offered for sale to the public through this website.

Nothing on this website is an offer capable of automatic acceptance. No contract is formed by browsing the website or by submitting a form. Submitting an enquiry or proposal does not create any agency, distributorship, partnership, joint venture, investment, exclusivity or other commercial relationship, and we are under no obligation to accept, progress or respond positively to any enquiry or proposal. Any business relationship arises only under a separate written agreement, subject to partner qualification, applicable licences and market requirements.

Unsolicited submissions

Please do not send trade secrets, formulations, unpublished financial information or other highly confidential information through the initial enquiry or proposal forms. Information submitted through this website is not treated as confidential merely because it was submitted, and submitting it does not create confidentiality, exclusivity or any obligation to negotiate. If a matter progresses, appropriate confidentiality arrangements can be put in place separately.

Acceptable use

• Do not misuse the website, interfere with its operation, or attempt to gain unauthorised access to it or to any system or account connected with it.
• Do not use automated means to scrape or bulk-extract content or data from the website without our written permission.
• Do not submit unlawful, misleading, infringing or malicious content, or any file intended to cause harm.
• Do not use the website in a way that breaches applicable law or the rights of any other person.

Accuracy of information

We take care to keep the information on this website accurate and current, but it is provided for general information and may be updated, corrected or withdrawn at any time. Information may not be complete or applicable to every jurisdiction. You should independently verify any information before relying on it for a commercial decision, and confirm current details with us directly.

Third-party websites

The website may link to third-party websites, such as our LinkedIn page. Those links are provided for convenience only. We do not control and are not responsible for the content, availability or practices of any third-party website.

Intellectual property

Use of the website’s content is subject to the Intellectual Property Notice set out below.

Availability of the website

We may modify, suspend or withdraw the website, or any part of it, at any time and without notice. We do not warrant that the website will be available uninterrupted or free of errors.

Limitation of liability

To the extent permitted by applicable law, Aromentis is not liable for loss or damage arising from reliance on the website’s content, from its unavailability, or from the use of any third-party website linked from it.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability arising from fraud, fraudulent misrepresentation or wilful misconduct, and including any right or remedy available to you under applicable law that cannot be excluded.

General

• Severability: if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force.
• Non-waiver: a delay or failure to enforce any provision of these Terms is not a waiver of it or of any other provision.
• Changes: we may revise these Terms from time to time. Continued use of the website after a revision is published constitutes acceptance of the revised Terms.

Governing law and jurisdiction

These Terms are governed by the laws of India. The competent courts having jurisdiction over Daman shall have exclusive jurisdiction.

The content of this website is intended primarily for corporate, trade, institutional and professional information. It is not medical advice, a diagnosis, treatment advice, or a substitute for the professional judgment of a qualified healthcare practitioner. It is not an invitation to any consumer to purchase, prescribe or self-medicate.

Portfolio information published here is portfolio information authorised by Aromentis for website publication. Publication on this website does not establish regulatory approval, product registration, commercial availability or lawful supply in any particular market.

• Prescription products may be supplied, prescribed and used only in accordance with applicable law.
• Product classification, indications, labelling, packaging, directions for use, registration status and availability may differ between jurisdictions.
• You must rely on the authorised label, package insert and product information applicable in the relevant jurisdiction, not on this website.
• No manufacturing, ownership, marketing, licensing or regulatory relationship should be inferred from this website unless it is expressly and accurately stated here.
• Product information may change; confirm it with us directly before any commercial reliance.
• Where any product image, packaging or artwork appears, it must not be relied upon as current regulatory labelling unless we expressly confirm that it is.

This website does not provide treatment recommendations, dosage instructions, efficacy or comparative-performance claims, patient testimonials, reviews, ratings, before-and-after imagery or self-medication guidance, and none should be inferred from anything published here.

Product complaints, product-quality complaints and reports of suspected adverse events should be sent by email to grievance@aromentis.com. This address is not an emergency medical service; in a medical emergency, contact a registered medical practitioner or the appropriate local emergency service.

Unless otherwise indicated, website content is owned by or licensed to Aromentis Laboratories Private Limited.

This includes the website’s text, its design and layout, logos and brand elements, photographs, graphics, illustrations and icons, and product information together with the way that information is selected, arranged and compiled.

“Aromentis” is a registered trademark of Aromentis Laboratories Private Limited.

Other product names, brand names, marks and materials referred to on this website remain the property of their respective owners, and nothing here should be read as a claim of ownership over them or as an endorsement by them.

What you may do

You may view the website and print or download extracts for your own personal or internal business reference, provided you do not alter them and you keep any notices they carry.

What you may not do

• Copy, reproduce, modify, adapt or republish website content for commercial purposes without our written permission.
• Scrape, bulk-extract or systematically collect content or data from the website.
• Use our logos, brand elements or marks without our written permission.
• Remove or obscure any ownership, attribution or legal notice.

Reporting a concern

If you believe content on this website infringes your rights, or that our content is being used without authorisation, please write to legal@aromentis.com with enough detail for us to identify the material and the concern.

Our target

Aromentis aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and continues to test and improve the accessibility of this website.

Measures implemented and verified

The following have been implemented and checked on this website:

• Semantic page structure with meaningful headings, landmarks and labels, and a single main heading on each page.
• Text and interface colours checked for contrast, with information never conveyed by colour alone; links within blocks of text are underlined rather than distinguished by colour only.
• Reduced-motion support — animations are disabled for visitors whose system requests reduced motion, and content remains visible without them.
• Interactive controls sized to meet the minimum target size, including on touch devices.
• Live announcement of changing result counts in the Portfolio Explorer for assistive technology.
• Form fields with associated labels, and validation messages written in plain language.
• Layout that reflows without horizontal scrolling down to a 320px viewport width.

Known limitations

We report these honestly rather than claiming a level of conformance we have not verified:

• A full manual screen-reader review has not yet been completed, so screen-reader behaviour is not claimed to be free of issues.
• Testing to date has been carried out using automated tooling and emulated devices; a review on physical mobile and tablet hardware is still to be completed.
• Keyboard operation has been implemented throughout and checked automatically, but a full manual keyboard review has not yet been completed.
• Some longer ingredient names are shortened with an ellipsis in the Portfolio Explorer’s filter list; the full name is available to assistive technology and on hover.

Scope and date of the latest review

The most recent accessibility review covered the public pages of this website — home, business platforms, the Portfolio Explorer and product pages, insights, careers, contact, strategic partnerships and this legal page — and was carried out in August 2026 using automated accessibility testing together with manual checks of structure, contrast, reflow and reduced-motion behaviour.

Contact and alternative formats

If you encounter a barrier using any part of this website, please tell us at info@aromentis.com and describe what you were trying to do. Where reasonably possible, we will provide the information you need in an alternative accessible format.